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Personnal informations protection code PDF Print E-mail

We take the protection of personal information very seriously. The MFRC of the Montreal region will apply and maintain this code with care and also be subject to provincial legislation governing the protection of personal information.

The primary purpose is to ensure that minimal roll information about a member (including name, address and home telephone number) is only used for the purposes for which it is provided to an MFRC - to contact the member of family and the time of posting or deployment to explain the availability of mandated or other support services provided though the MFRC.


Policy summary:

In august 2000, the Director Military Family Services (DMFS) developed the Privacy Code for Military Family Services Program (the Code) to assist Military Resource Centres (MFRC) in protecting the personal information of Canadian Forces (CF) members and their families that is provided to or collected by MFRCs located within Canada.

This code is an adapted version of The Canadian Standards Association (CSA Code) CAN/CSA-Q830-96 who was published in March 1996 and subsequently became a National Standard of Canada. 


What the Code does

Privacy rights of the individual

The Code protects any personal information collected by the MFRC about a member, his family or any other third party. It is based on internationally recognized principles of privacy protection. When the 10 principles are applied together, they provide effective privacy rights to individuals and establish strong obligation s on how the MRFC must protect information in its custody.

You have the right to access your personal information that is held by the MFRC, and to know how your personal information is being used. You have right to correct erroneous or incomplete information, to challenge its uses, and to challenge the MFRC’s compliance with the Code.

The MFRC Director is accountable for the MFRC’s compliance with the following principles.

Your personal information (other than nominal roll information that is provided to the MFRC by the Canadian Forces for mandated purposes) cannot be collected or used for any other purpose without your knowledge or consent. You have a right to withdraw consent to the use of your personal information at any time.

General rule for use of personal information

The MFRC uses the data of the list of names which supply the FC and the information supplied by the members of the FC and their family to communicate with families at the time of an affectation and of a deployment and to inform them about events and services of the MFRC.   


Principles in summary :


Principle 1 - Accountability

The MFRC is responsible for personal information under its control. The Director of the MFRC is accountable for the MFRC’s compliance with the following principles.


Principle 2 - Identifying Purposes

The MFRC shall indentify the purposes for which personal information is collected at or before the time the information is collected.


Principle 3 - Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.


Principle 4 - Limiting Collection

The collection of personal information shall be limited to that which is necessary for the purposes identified by the MFRC. Information shall be collected by fair and lawful means.


Principle 5 - Limiting Use, Disclosure and Retention

Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.


Principle 6 - Accuracy

Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.


Principle 7 - Safeguards

Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.


Principle 8 - Openness

The MFRC shall make readily available to individuals specific information about policies and procedures relating to the management of personal information.


Principle 9 - Individual Access

Upon request, a CF member/family, shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.


Principle 10 - Challenging Compliance

A CF member/family shall be able to address a challenge concerning compliance with the above principles to the Director of the MFRC.
 
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